Privacy Policy
Last updated: June 2025
Welcome to the Docyem Foundation’s Privacy Policy. We deeply respect and protect the privacy of everyone who visits our website, donates, volunteers, or participates in our community. This policy explains what information we collect, how we use it, and your rights regarding your personal data.
1. What Information We Collect
- Personal Information: When you fill out donation forms, volunteer signup forms, contact forms, or subscribe to our newsletter, we may collect your name, email address, phone number, and location if you provide it.
- Payment Details: All payment information is processed securely through trusted third-party providers such as Paystack and Stripe. We do not store your payment details on our servers.
- Anonymous Submissions: If you submit messages anonymously through our “Unmute with Docyem” mental health page, no personal identifying information is collected.
- Browsing Data: We use cookies and tools like Google Analytics to understand how visitors use our site. This data helps us improve your experience but does not personally identify you.
2. How We Use Your Information
We use the information you provide to:
- Communicate with donors, volunteers, and community members.
- Process donations securely and efficiently.
- Respond to your questions, comments, or requests for support.
- Improve our website, programs, and services.
- Share updates and news only if you have subscribed to receive them.
3. How We Protect Your Data
Your trust is important to us. We use secure hosting services and encryption to protect sensitive information. We do not sell, trade, or share your personal data with unauthorized parties. Access to your information is limited to staff and trusted partners who need it to support our mission.
4. Third-Party Tools
We work with reputable third-party services for donations, email campaigns, and site analytics, including Paystack, Stripe, Mailchimp, and Google Analytics. These partners adhere to strict privacy standards and only use your data to provide their services to us.
5. Cookies Policy
Our website uses cookies to ensure proper site functionality and to analyze usage patterns for continual improvement. You can choose to disable cookies through your browser settings, but some site features may not work correctly without them.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Update or correct your information.
- Request deletion of your personal data.
- Unsubscribe from communications or opt out at any time.
To exercise these rights, please contact us using the details below.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 and encourage parents and guardians to supervise online activity.
8. Contact Us
If you have questions or concerns about your privacy or this policy, please reach out to us at:
Email: privacy@docyemfoundation.com
Or use our contact form available on the website.
9. Policy Updates
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The “last updated” date at the top of this page will always show the most recent revision.
Thank you for being part of the Docyem Foundation community. We are committed to protecting your privacy and building trust as we work together to make a positive impact.
Our website address is: http://docyemfoundation.com.